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Frequently Asked Questions (FAQs)
Q: What do you mean by short-term, medium-term, and long-term?

A: Short-term, medium-term, and long-term are relative terms, but are defined by the number of days the studies go over. (The number of days are the numbers next to the studies).

    Short term studies are calculated using the following.
  • 7 Day ADX, which used 7 trading days.
  • 10-8 M.A. HiLo Channel, which uses 10 trading days.
  • 20 Day M.A., which uses 20 trading days.
  • 20-50 MACD, which used 50 trading days.
  • 20 Day Bollinger Band, which uses 20 trading days.

These are the number of days taken into consideration to calculate the results of each study. So the Short-term opinions can use up to 50 days of data (20-50 MACD) and as little as 7 days (ADX) to calculate the different results.

The signals all use historical data, so a short-term buy signal means the price has been going up recently. The signals are an indicator of what the market has done; they do not indicate what the market will do in the future. That is left to the users' interpretation.


Q: How often are these pages updated?

A: All pages have a date / time printed at the top. If there is only a date, then the pages are end-of-day. If there is both a date and a time, then the page is updated throughout the trading day.

Today's prices begin updating at 9:55 a.m. ET. The "Signals" section is updated at 6 p.m. ET and the "Sectors" section is updated at 7 p.m. ET. All the pages in the "Markets" section are updated every 10 minutes of each trading day, except What's Hot which is updated at 8 p.m. ET, and New Highs/Lows which is updated at 7 p.m. ET. The "Funds" section is updated at 8 p.m. ET.

In the "Technicals" section, the "opinions," "advanced opinions," "snapshot opinions" and "technicals" are updated with the market for subscribers. For non-subscribers these pages are updated at 6 p.m. ET. The Profile, Report History and Detailed Report are updated daily before the market opens.

FlipCharts charts for Commodities and Stocks are updated around 11 p.m. ET, and FlipCharts charts for Mutual Funds are updated around 3 a.m. ET.


Q: What is the difference between the delayed chart data. vs realtime chart data.

A: There is a difference in how Barchart.com compiles and display chart data for delayed quotes and for realtime quotes.

For delayed quotes the information is only available in 5-minute increments. The information is back dated to the start of the period, so on a 5-minute chart information in the period dated 12:45 includes all trades between 12:45 and 12:49 inclusive. A trade at 13:00 would be included within the next bar dated 13:00.

With delayed data, a qualifying bid or ask price, that is a bid price above the last price, or an ask price below the last price on CBOT, CME, KCBT and MGEX contracts will be included within the price data on the charts. This is not true for realtime chart data, which only includes trades.

For realtime quotes the information is available in ticks, or in any time increment from 1 minute through to 99 minutes. The information is front dated to the end of the period. So on a 5-minute chart information in the period date 12:45 includes all trades between 12:41 and 12:45. A trade at 8:30 for the S&P will be included on the 8:30 bar. A trade a 8:31 on a 5-minute chart will dated as 8:35 and included with any other trades between 8:31 and 8:35 inclusive.


Q: How do I subscribe?

A: The subscription cost is $20 per month. The subscription is an automatically renewing month-to-month service. You can subscribe to the Advanced Equities Service by going to https://secure.barchart.com/subaes.asp and filling out the online form. Once you complete the subscription form you will have immediate access to the subscription site.

More information on the subscription site can be found at http://www2.barchart.com/moreinfo.asp.


Q: How do I clear browser cache and offline web page(s) from my computer?

Internet Explorer 6.X

  1. Click on Tools
  2. Click on Internet Options
  3. You will see a first new pop-up window that will open
  4. Please locate "Temporary Internet Files" which is a subtitle in the first new pop-up window
  5. Please locate and click on button with the following caption: "Delete Files…"
  6. You will see a second new pop-up window that will open
  7. Please check the box marked with "Delete all offline content" and click on "Ok" button located on the bottom of the second new pop-up window
  8. Please click "Ok" button in the first new pop-up window
  9. Please close all Internet Explorer browser windows
  10. Start using your Internet Explorer browser again
Netscape 6.X
  1. Click on Edit
  2. Click on "Preferences …"
  3. You will see a new pop-up window that will open
  4. In the left hand navigation menu please locate and click on "Advanced"
  5. Please click on "Cache", which is the third choice underneath "Advanced"
  6. In the right hand menu you will find a button with the caption "Clear Cache". Please click on it.
  7. After you have clicked on button with the caption "Clear Cache" please click on "Ok" button located on the bottom of the new pop-up window
  8. Please close all Netscape Navigator browser windows
  9. Start using your Netscape Navigator browser again

Q: How do I follow Class A and Class B stocks?

A: When there is more than one kind of stock, they are often designated as Class A or Class B shares. On our Quotes & Data page, this is signified on the Nyse and Amex by a period and then a letter following the ticker symbol. For instance, Berkshire Hathaway Class A shares trade as BRK.A, whereas Berkshire Class B shares trade as BRK.B. On the Nasdaq stock market, the class of stock becomes a fifth letter in the ticker symbol. For example, Bel Fuse trades under the tickers BELFA (the Class A shares) and BELFB (the Class B shares). This is also true for Class C shares, Class D shares ....

Nyse and Amex preferred stocks are processed with a "-" in place of the exchange transmitted "p". Example Ford Motor preferred stock "FpS" can be viewed as "F-S".

Warrant Stocks are processed with a ".W in place of the exchange transmitted "/WS". Example Conseco In Warrant A "CNO/WS" can be viewed as "CNO.W". Only Warrant stocks will be sent down ending with a ".W".


Q: What is the significance of the lower case letter sometimes found after the exchange on the quote page?

This is the financial status indicator. The Financial Status Indicator is a new data element that denotes if an NYSE/AMEX or NASDAQ-listed issuer has failed to submit its regulatory filings on a timely basis, has failed to meet continuing listing standards, and/or has filed for bankruptcy.

The financial status indicator can be one of the following.

    Nasdaq securities - code description
  1. d Deficient: Issuer Failed to Meet NASDAQ Continued Listing Requirements
  2. e Delinquent: Issuer Missed Regulatory Filing Deadline
  3. q Bankrupt: Issuer Has Filed for Bankruptcy
  4. g Deficient and Bankrupt
  5. h Deficient and Delinquent
  6. j Delinquent and Bankrupt
  7. k Deficient, Delinquent, and Bankrupt

    NYSE/AMEX securities - code description
  1. 1 Bankrupt
  2. 2 Below continuing listing standards
  3. 3 Bankrupt & below continuing listing standards
  4. 4 Late filing
  5. 5 Bankrupt & late filing
  6. 6 Below continuing listing standards & late filing
  7. 7 Bankrupt, below continuing listing standards & late filing

Q: Where can I find the commodity symbol codes?

A list of all commodity symbols can be found at our Commodity Symbols Lookup Page. To get the cash/spot price of any commodity, simply use Y0 instead of a commodity contract month and year. (that is the number zero, NOT the letter O)


Q: Meanings for the Fifth Letter of Nasdaq® Ticker Symbols

A Class A.
B Class B.
C Exempt from Nasdaq® listing requirements for a limited period of time.
D A new issue of an existing stock. (Often the result of a reverse split.)
E Delinquent in required filings with the SEC as determined by the NASD®.
F Foreign.
G First Convertible Bond.
H Second Convertible Bond, same company.
I Third Convertible Bond, same company.
J Voting.
K Non-voting.
L Miscellaneous situations such as foreign preferred, preferred when-issued, a second class of units, a third class of warrants, or a sixth class of preferred stock.
M Fourth preferred, same company.
N Third preferred, same company.
O Second preferred, same company.
P First preferred.
Q In bankruptcy proceedings.
R Rights.
S Shares of beneficial interest.
T With warrants or with rights.
U Units.
V When-issued and when-distributed.
W Warrants.
X Mutual Fund.
Y ADR (American Depositary Receipts).
Z Miscellaneous situations such as a second class of warrants, a fifth class of preferred stock, a stub, a foreign preferred when-issued, or any unit, receipt, or certificate representing a limited partnership interest.

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